Hush Coffee n More’ is an in-house café at the MJ Aero Suites, near Dehradun airport. And, if you want to spend a date somewhere serene and relaxing, our in-house café is the place to be. So, come in and enjoy the delightful new area with a fantastic view and delicious delights on our diversified menu. You’ll appreciate our café’s unique atmosphere after you pay us a visit.

Today, we’ll discuss our hospitality concept and how we want you to feel when you visit our newly opened Hush Coffee n More Café.

Quality Coffee Implies Quality Service

Your Hush Coffee n More café experience is the final connection in the specialty coffee chain, and the best way we can honor our efforts. Even the greatest beverages and delicacies fall flat if they are served improperly, whether due to poor technique or subpar service. Our customers deserve to taste our specialty coffees, matched with outstanding service and a warm atmosphere.

The “guest points of contact” (GPC) system is a technique used by our Hush Coffee n More café team in their day-to-day operations. Every team member, whether at the front taking orders and making espresso or in the back producing sandwiches and salads, is aware of this measure and its significance to our client’s experiences.

The GPC technique directs team members to greet visitors and make them feel comfortable and valued from the minute they walk in. Inputting orders, passing them along, fulfilling them, and following up on them are all done with the intention of making sure that no one is left hanging or perplexed and that your order fulfills the requirements you specified. Our connection with our customers is more than simply a transaction. Hence, we want your overall experience in our café to be welcoming and pleasant.

Comfort and Communication

Since our hotels and cafés are your home away from home, we want you to feel at ease with us at all times. The Hush Coffee n More café experience starts with design and construction. Our amazing café has a distinct atmosphere. The cozy couches provide a sense of intimacy for a group of friends, whilst in others, a streamlined countertop allows you to engage with your barista more effectively. Small tables, couches, and patios at Hush Coffee n More café are ideal for reading or relaxing after a long day of work.

In the end, what you think of your stay with us is the most important thing for us. And, while perfection is something we strive for at all times, we also think that errors and hiccups are merely chances to improve our relationship with you and let you know that your experience is our top priority. We have always prioritized continuous improvement, which includes listening to our customers. We want you to feel seen and heard at all times, and to be eager to return for a particular favorite or to try something new.

We believe that there is no such thing as a bad inquiry or request from a guest, and our crew is here to assist you in making the most of your visit. This is because your perfect mocha begins not just with the proper ingredients, but also with our dedication to our guest’s great experiences.

Training for Greatness

Designing an in-house café for the greatest vibes is one thing; keeping it functioning smoothly is quite another! Our hospitality concept is centered on making our guests feel at home and providing them a café experience they’ll want to return to time and time again while synchronizing all the moving pieces of a café and placing a focus on guest care.

The utmost heartwarming experience at Hush Coffee n More café requires team member training. And, to provide our guests with this, we train our team members to pay special attention to the demands of our customers.

Training is not about remembering statistics and numbers, but about enabling and inspiring individuals to better serve their visitors, especially in difficult situations. Additionally, the management of Hush Coffee n More frequently reviews and evaluates the café on several areas of the ideal experience: cleanliness, product quality, guest engagement, and contentment. These inspections are not intended to condemn, but rather to educate and exchange ideas.

Because You’re Worth It

We don’t merely find and roast world-class specialty coffees. These premium coffees are served to you, our valued visitors to give you a world-class experience. We look forward to building your experience from the moment we cordially welcome you to our café for the first or fifteenth time, to the moment we offer you your freshly-made coffee with a sincere hope that you enjoy it. Without that degree of care and attention, our coffee would not be as wonderful, comforting, and energetic as it should be.

In the end, finding innovative, effective ways to serve you is at the core of everything we do, now and in the future. We are committed to providing you with outstanding coffee, food, and drinks – it is why we exist and this is what pushes us to continually be better, much like the beverage we are so blessed to serve.

If we are lucky enough to serve you again, please know that we have been anticipating your coming for a while. Even after you leave, keep in mind that we are already working on making your return visit even more enjoyable.